Villa Alyssa | Nissaki

Judith S, UK

Date of stay: June 2018 Excellent Villa & location but our time there was somewhat spoilt by various people turning up during the day, out of our first 5 days 4 of those we interrupted either by the pool man or gardener or just some guys that had come to pick up some stuff from the garden. we had been having a particularly stress full time at home leading up to our holiday so just wanted some uninterrupted peace and quiet, we did make a phone call to complain & our second week was better but it put us on edge every time we heard a car. We have been staying in villas in Corfu for many years & never had this problem before, the pool man would always turn up very early & we would very rarely see a gardener, shame because its a lovely villa in a beautiful location

Jessica A, UK

Date of stay: June/July 2018 The villa was beautiful and so spacious and comfortable. The light flowed into the villa through the huge open fold-back doors and the view of the sea beyond was almost panoramic. We loved the total peace and seclusion of the villa, with its gorgeous dense green hillsides on either side. We liked the shady terrace just outside the sitting room and the pool terrace was perfect for sunbathing. Being up at the top of the windy hill from the main road means you have utter peace and spectacular views of what is a very green and unspoilt part of the island. I very much hope to return to this villa. This has been our eighth summer holiday to a Greek island and has been the most perfect villa of all of them.

Imogen T, UK

Date of stay: June 2018 We stayed in Villa Alyssa for 5 days in June 2018. The villa was lovely – beautiful kitchen and very comfortable beds! The pool is a great size and lots of comfy seats around the garden – the hammock was a favourite! Would definitely recommend this villa.

Jude G, UK

Date of stay: June 2018 We arrived at this villa expecting a stunning start to a special holiday, but we were sadly mistaken. Internet or the AC in one of the bedrooms wasn't working, the villa was dusty and the toilet had been used. Big concertina full width doors in the main kitchen/ dining/ living room, but no air con or fly screens, so we couldn't leave them open, as we would have been inundated with flies, and the local cats, which we couldn't get rid of! Very very hot in there. Very steep, narrow, winding road to the villa, which meant we scraped the car trying to let people past. No follow up phone call from the management company (Prestige Villas of Corfu), despite me being so upset when I first phoned them about the problems. Granted they sorted most of them after my phone call, but a courtesy follow up phone call should have been made. Mid stay linen change used too small sheets on the bed, and no mid stay clean. The pool should have been cleaned twice a week, but it was only cleaned once two days before we left! Couldn't have a barbecue in peace due to the amount of cats, and couldn't eat outside as were were plagued by hundreds of wasps. Very dated furniture, with one of the sofas far to low to the floor and uncomfortable to sit on. Lots of niggly things made it certainly not worth anything like the 5 star rating it was advertised as, and although the view was spectacular and Nissaki very pretty, we will be back, but definitely not to Villa Alyssa. Our Response: Thank you very much for your review. I’m really saddened to read it but we take on board your critisim as an independent and honest review. In our opinion and that of the owners David & Janet, Villa Alyssa is a delightful holiday home which has just undergone some amazing remodeling which has enhanced the enjoyment of its guests. I realised you were not happy with the villa from the minute you arrived and following your phone call with you crying asking to be moved, I felt it necessary to drive the fifty minute journey up from my home to speak to you in person rather than over the telephone. I am sorry I didn’t follow up with a phone call, I felt that we had ironed out any issues and responded in a professional and honest manner. The issues you raised were immediately resolved, Aneska our housekeeper who has been with us for a number of years and is extremely passionate about her job also came up and explained that the villa had been cleaned more than 5 days previously and we were at a loss to understand why the loo had not been flushed. The little dust which had appeared was natural and down to the fact that the villa had been closed for some days. You had reported that the AC wasn't working in one of the bedrooms, we sent an AC engineer up the following morning who duly repaired it, you also complained there weren't enough parasols around the pool so I bought an extra Parasol that same day and had it sent up to you early the following morning. I also resolved the Internet problem which had been caused due to a severe storm the previous day, the password had reset itself during a power cut. As we left you had thanked us both and said everything was great… With regards to your comments about the pool, I can honestly assure you without doubt that Niko who works for our company visited the pool six times during your stay (Tuesday, Thursday & Saturday each week), we have the Ph Levels and the Chlorine levels logged on his computerized Photometer on every visit. Niko looks after Villa Madeleine pool below and Olive Grove further up the hill. Niko says that he visits Alyssa around 12.30pm and you were always out. Saddened to also read you rate the furniture as being dated. It's Balinese furniture and clearly not to your taste. Regarding the cats, they are local to the community which we have no control over I'm afraid. it's a rural area and in all honesty they do a good job in keeping away the vermin and more importantly the snakes. There are so many positive things about Villa Alyssa which you failed to mention and I am really sad to read that even after the minor issues were resolved so efficiently you really disliked the villa so much. With best wishes Jane & the Team at Prestige Villas

Bart, B, The Netherlands

Date of stay: May 2018 Een perfect huis op een geweldige locatie. Details kloppen. kwamen op zondag aan. Er was een levensmiddelenpakket aanwezig ; brood, melk enz. erg fijn. Ook een behulpzame Jane die voor je klaar staat als er iets is Translation: A perfect house in a great location. Details are correct. arrived on Sunday. There was a food package available; bread, milk etc. very nice. Also a helpful Jane who is ready for you when there is something" Our Response Thank you very much Bart for your review, we are very pleased you enjoyed your stay at Villa Alyssa. Jane & the Team at Prestige Villas of Corfu

Suzy C, UK

Date of stay: September 2017 We had a great holiday at this villa, everything was clean and nice. The view is amazing...!!!

Sarah S, UK

Date of stay: September 2017 The house is great, well equipped and comfortable. The views are magnificent and even though the road is a challenge it is very convenient for the north east coast. Jane and Chris were extremely helpful when the water stopped and when we managed to leave things behind. Will definitely use them again next year.